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Privacy Policy (Placeholder Version)

Version: v.1.0.0

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Last Updated: {{DATE}}

This is a temporary Privacy Policy and is not intended as legal advice. A finalized version will replace this placeholder once reviewed by legal counsel.

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1. Introduction

Home Therapy Labs (“HTL”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you access or use our website, mobile apps, and services (“Services”).

 

This is a placeholder policy and may not reflect full compliance with laws such as HIPAA, GDPR, or state-specific regulations. A formal, attorney-reviewed version will be published later.

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2. Information We Collect

We may collect the following categories of information:

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2.1 Information You Provide

  • Account information (name, email, phone number, password).

  • Profile details.

  • Messages or communications sent through the platform.

  • Appointment information.

  • Uploaded documents or files.

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2.2 Automatically Collected Information

  • Device information (browser type, OS, device model).

  • Usage data (pages visited, actions taken, timestamps).

  • Cookies or similar technologies.

  • IP address and approximate location.

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2.3 Third-Party Information

We may receive limited data from integrated services such as:

  • Stripe (payment-related metadata)

  • MapBox (location-based queries)

  • Azure or other hosting providers

    This information is used only to support functionality within the Services.

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3. How We Use Your Information

We use collected information to:

 

  • Provide, maintain, and improve the Services.

  • Create and manage user accounts.

  • Facilitate communication between families, providers, and clinics.

  • Deliver notifications and reminders.

  • Enhance user experience and platform performance.

  • Provide support, troubleshoot issues, and respond to inquiries.

  • Ensure security, prevent misuse, and monitor compliance.

 

We do not sell your personal information.

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4. Healthcare & HIPAA-Related Notes (Placeholder)

Some features of HTL may involve sensitive or health-related information.

This temporary policy is not a formal HIPAA Notice of Privacy Practices.

A full HIPAA-compliant version will be issued once legal review is complete.

 

Until then, we follow best practices including:

  • Minimal PHI in emails and texts

  • Secure, encrypted communication channels

  • Role-based access to sensitive data

  • Audit and logging practices for internal access

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5. Sharing Your Information

We may share information only in the following limited circumstances:

  • Service providers assisting with hosting, communication, payments, analytics, or storage.

  • Legal requirements such as responding to subpoenas or governmental requests.

  • Business transfers in the event of a merger, acquisition, or restructuring.

  • With your consent when explicitly provided for a specific feature.

 

We do not sell or rent personal information to third parties.

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6. Data Security

We take reasonable technical and organizational measures to protect your information, including:

 

  • Encryption in transit and at rest

  • Secure credential storage

  • Access controls and monitoring

  • Regular security assessments

 

However, no method of digital transmission or storage is completely secure.

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7. Data Retention

We retain information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

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8. Your Choices & Rights

Depending on your location, you may have the right to:

  • Access your information

  • Request correction or deletion

  • Restrict or object to processing

  • Export your data

  • Update your notification and communication preferences

 

Requests can be sent to [email protected].

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9. Children’s Privacy

Our Services are intended for parents, guardians, providers, and clinics — not directly for children.

We do not knowingly collect personal information from children under 13.

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10. Third-Party Links

The Services may include links to third-party websites or tools.

We are not responsible for their content or privacy practices.

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11. Changes to This Privacy Policy

We may update this policy occasionally. Continued use of the Services constitutes acceptance of the updated policy.

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12. Contact Us

For questions or privacy-related requests, contact:

[email protected]

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