Notifications & Alerts

Notifications & Alerts ensures families, therapists, and clinic staff always stay informed without digging through apps or emails. From new messages to appointment updates to confirmations and reminders, everything is delivered instantly and intelligently. With customizable preferences and HIPAA-compliant delivery, everyone receives the right information at the right time -- keeping care on schedule and communication clear.

Highlights:

• Instant Schedule Change Alerts

  • Get notified immediately when a session is added, updated, canceled, or confirmed.​

• New Message Notifications​

  • Receive secure alerts when someone from the care team sends a message, ensuring nothing gets missed.​

• Automated Appointment Reminders​

  • Families and providers get timely reminders that help reduce no-shows and improve consistency.​

• Customizable Notification Preferences​

  • Choose how and when alerts are delivered so each user gets updates the way they prefer.​